Grounded & Steadfast

The journal of Chris Bowler, a collection of thoughts on faith, business, design, and the creative process. Also learning to code.

A Beginning

After several weeks of kicking an idea around, I decided to take the plunge. It's time for this guy to learn how to build apps.

The reason for the hesitancy is reality; this will be no easy feat. When starting anything new, there is a level of naivety … you don't yet know what you don't know. But I hope I have no disillusions here. Developing apps for OS X or iOS is an arduous task, a craft to be learned.

Nonetheless, this is a step I want to take. I simply have to take a high level, long term approach. This is a new skill I'm learning and it could be years before it bears any fruit. With that in mind, I decided I would journal the experience and share it with others. the greatest aspect the Internet has given us is access to knowledge. Education. I hope to share with others for the purpose of helping them learn along with me.

Siteleaf is fantastic! Using the Liquid syntax, it's easy to pick up if you're familiar at all with CMSes. And with Markdown support, it's a nice writing environment.

To do this, I created a new site. I could have simply included the content as a section here on my Kirby install. But I decided to give it a bit of separation and I've been looking for an excuse to kick the tires on Siteleaf.

If you're at all interested in developing for a Mac, or seeing what's involved, please follow along. You can subscribe to the updates here. I'll be sharing what I'm working on, where I'm struggling, the resources I'm using to learn as I go, and hopefully, some tips from the amazing community of developers out there.

I'd love to share with you!

Persona

Celebrity is a funny thing. Wanted or unwanted, it changes the life of the person who has it. And it often changes the person as well.

Internet celebrity is fairly new to our culture … I think many of us are still unsure how to approach it. This seems to be true whether it's our own celebrity, or someone else's.

Just Like You

When I was younger, it was easy to put people I looked up to on a pedestal. Bosses at work, pastors at church, my favourite bands. That is easy to do from afar, but the closer you get to people, the more you see the real person; the flaws, the hurting, and the mess as much as the good things.

As you age (I'd say mature, but the two do not always come hand in hand), you learn from these past experiences with people. But even though you learn that people are not always what the appear from the distance, it's still very easy to put them on that pedestal.

But if there's anything my career on the web has taught, it's that we're all regular Joe's. Man or woman, 150, 1,500, or 150,000 followers — we're all regular people. We have strengths, but we have weaknesses. We're all working our backsides off to pay bills, support our families, and create good things.

I had a chance to spend a day with Justin Jackson this week. Over lunch, we talked about this new type of celebrity. And Justin is the perfect example of this: he has thousands of followers, a reading list even bigger, has sold successful books, and regularly chats with the bigger names in the Saas world. And yet, he's a humble, down-to-earth dude who seems just as happy talking to local tech minded folks about the blog they should start …

He's real people.

The first conference I went to where I could meet some of the celebrities I look up to, I was nervous. Thankfully, once I met a couple, what I already knew was confirmed … we work in an industry of good, solid, and (mostly) humble people.

And we're all on a level playing field.

Getting Past the Persona

I remember my first company wide get together at Campaign Monitor. I was really looking forward to seeing my North American teammates for the first time. And despite working side by side five days a week, that first face-to-face meeting is always a little bit of a shock.

It's because the avatar we look at every day is only a two dimensional, shallow representation of the fully fleshed human being it represents. And although we all tend to present only one side of our lives online, the attractive bits and bobs, I prefer the real person. Truth is, we're all annoying and unattractive at times, but I'll take real over polish any day.

When our team gets together, the conversations and fun times that happen are what carry me through the chat room for the rest of the year.


I've really enjoyed getting a glimpse of the lives of so many people in the past 6 years. But as good as the persona can be, I much prefer to get to know the person. That's why nonferencing is so popular now — the conversations trump the content. They are the content.

I'll be at the last Brooklyn Beta this year. Please come and say, “Hi!”

Faith Requires More than Intellect

Recently, Paul Boag shared how he came to a belief in God and His Son, Christ Jesus. He gave his story in response to those who often react in surprise when discovering his faith; those who do not believe in God cannot understand how a rational, intelligent person could believe such things. Paul’s article was built around the idea that believing in God and the person of Jesus Christ is intellectually sound.

I was thankful to see Paul write and share this article. He's a very well known and well respected member of the design community. And if there’s been one aspect of being involved in the web that has surprised and delighted me the most, it's been in discovering that I have so many brothers and sisters in the faith. Paul's article was another reminder of that.

However, after reading the piece, something didn't sit quite well with me for the rest of the afternoon. While taking this analytical, logical approach to defend having faith in the Bible and the claims it makes about God can be helpful, it's not enough.

Faith is not wholly intellectual

In order for a human being to believe that there is a God and that He has revealed Himself to us through His Word and in the person of Jesus Christ, there has to be more of a change. A sound, convincing logical argument is not sufficient to make this change. Because we’re not talking about changing the mind, but rather changing the heart.

The Bible is filled with language about the heart of a man. What is it referring to? Certainly not the muscle and tissue that pumps blood through the body. I'm no expert theologian with a Masters of Divinity, but I'll attempt my own definition … when the Bible talks of the heart, it's referring to the essence of a human. It's a combination of what he/she believes and how she/he acts.

Christ alluded to this when the religious leaders of His time were so concerned about what people put into their bodies, or if they ate with unwashed hands. Their premise was that unclean food or hands would make the people themselves unclean. Christ responded in Matt 15 and explained it this way:

Do you not yet understand that whatever enters the mouth goes into the stomach and is eliminated? But those things which proceed out of the mouth come from the heart, and they defile a man. For out of the heart proceed evil thoughts, murders, adulteries, fornications, thefts, false witness, blasphemies.

Christ knew it's the heart of a man that directs how a person acts and behaves.

Who’s In Control?

My slight discomfort with Paul’s article is that, if read the wrong way, it could come across as if he has made this decision based on his intellect, based purely on sound rationale. There is no need for God to help him in this decision, because it’s perfectly rational. I don't believe that to be true.

In order for a human being to have faith in God, God Himself has to get things started. He changes the heart, then everything else follows. Here are a few statements that lead me to make this claim.

Romans 8:7

… because the outlook of the flesh is hostile to God, for it does not submit to the law of God, nor is it able to do so.

Eph 2:8,9

For by grace you have been saved through faith, and that not of yourselves; it is the gift of God, not of works, lest anyone should boast.

Ezekiel 11:19,20

Then I will give them one heart, and I will put a new spirit within them, and take the stony heart out of their flesh, and give them a heart of flesh, that they may walk in My statutes and keep My judgments and do them; and they shall be My people, and I will be their God.

Only after this change of heart occurs can the mind follow. And it is God who works to make this change.


I have no idea how Paul Boag feels about all this. It's certainly possible he agrees. I simply walked away from his article feeling like credit needs to be given to God … for me personally, my faith comes from Him. Before my thinking could change, my heart needed to change. Big time!

I am incredibly thankful that He did that for me.

New Tools: Launchbar 6 and Flat Tomato

Tools do not make the craftsman, but they can make the job more enjoyable. And the availability of good tools for OS X has always been a draw for me, and a favourite subject for my writing. Here are a couple of apps that I've been enjoying of late.

LaunchBar 6

I've been using LaunchBar as my main app launcher and digital Swiss Army knife for quite a few years. It's already been 4 years since I did an extensive comparison of all the options and concluded that LaunchBar was the best of the bunch. I haven't even considered the alternatives since then.

Alfred was not yet an option and I know many folks love both the app and the people who make it. Our team at Campaign monitor certainly do. But I'm old and have very little desire to switch tools these days.

The good news is that the most recent version of LaunchBar, available yesterday, takes a good tool and improves on it. I've been beta testing this version for the past two months and love it. The funny thing is, functionality aside, LaunchBar 6 looks right at home with the aesthetics of the upcoming Yosemite.

And the change I enjoy the most with this version is the UI. LaunchBar is bigger, bolder, and uses larger text, making the contents of the window much easier to see. Look and feel aside, there are some functional improvements to the app as well. Most important are the updates that coincide with OS X, allowing you to index Finder tags and the like as well as fully manage your Contacts and Calendar without having to open those applications.

But truthfully, my usage with the new version is exactly as it was with the previous. My custom shortcuts all work with version 6 and so I've continued on as normal, with a modified interface. Reading through the launch page has been a good reminder that I'm only using LaunchBar at a fraction of what's possible!

Flat Tomato

I chuckle every time I see the name of this app. The backstory: I enjoy the Pomodoro technique. It's not for everyone, but it works well for someone who does support for a Saas product. If you're not familiar with Pomodoro, check it out.

I need that reminder to walk away from the desk and stretch, as well as to focus on something other than solving people’s problems. Sometimes reading internal documentation or working on a team project for five minutes is essential for shifting gears and getting your head into a different space.

I would do that in the past, but the end of the day would approach out of nowhere and I realized I didn't accomplish a couple of tasks I had set down, or my steps for the day would be alarmingly low. So I've been looking for a decent timer to track this a little better.

Two sad truths were revealed to me.

First, searching in the App Store is a fruitless endeavour. Usually, that's not an issue as the apps I'm interested in are brought to my attention via Twitter or blog posts. But egg timers and Pomodoro apps don’t seem to be all that popular in the circles I travel.

Second, there are far too many egg timer/pomodoro apps. Many of poor quality. But I finally found one I'm enjoying; Flat Tomato. If you're able to live with the flat-design-and-long-shadows look, you might enjoy this as well.

What I like about this app is the way the sessions are displayed. The clock shows the current time, but also displays your current session with the following session in a muted color and dashed border. A quick glance can tell me that I've just started a 25 minute work session and that a quick 5 minute break is to follow.

And it works in the other way as well. If I'm in the middle of a 15 minute break, the next working session is shown in the same fashion.

As you progress through the day, you can see your completed sessions around the edge of the clock. Each session also sees a shift in the background color, a nice visual indicator to remind you of the change. You can assign various tasks to assign to a session; I do not use that feature myself, but I can see that it could be useful.

This is one of those categories of apps where App store quantity surely trumps quality, so it's good to find an option that I enjoy. The functionality of a Pomodoro app should be sparse. If it looks good as well, that's a bonus. Flat Tomato does the trick.


Two good tools, check them out. It's these kind of utilities that make being a Mac user so great. If you're into software that delights, I've been writing on this subject in my weekly newsletter. Sign up if you'd like to hear more each week!

Reading with Intention

Several weeks ago, I read an article from Nathan Hale on how to do a better job of hearing from God when reading the Bible. It's a short read, but putting it into practice has given me a lot of benefit. And not only in my devotional time.

Nathan's main thrust was something known as Lectio Divina, a Latin term for Divine Reading. It involves four steps; reading, meditation, response, and contemplation. Each step is taking carefully and with consideration; please use the link above to read about the idea in more detail (a relatively short read).

Intellectual Reading vs. Something Deeper

Regular Bible reading has never been a problem for me. I enjoy it! But it's so very easy to read something intellectually, giving it little thought apart from the immediate context of the text. This process helps you to slow down. During the meditation of the text, you consider what the text is saying and what it would have meant to the author, the original readers, and to yourself thousands of years later. Let the text speak back to you.

Taking the time to slowly ponder the text has been a wonderful shift in my reading. Unless I was preparing a Bible study or Sunday school class, my reading did not look like this. How much better it is to take the time to allow God to speak to me through His word.

Not only for those who believe in God

Of course, not everyone who reads this site holds to the same beliefs that I do. But I would say this concept is not only helpful for reading the Bible for the purpose of hearing from God.

How often do we read a book or article, only to cross it off our long reading list? When you read a book, do you take time to meditate on the text, to consider how it might change your thinking or the way you live your life?

Putting this idea into practice has helped me to be more mindful of all my reading. Now when I do my devotional time, I keep a journal of what I'm reading or praying. Similarly, I'm journaling the items (books or blog posts) I read that cause me to think. Highlighting certain passages is a good practice period, but even without that, the simple act of reading slowly and digesting the words is something I would recommend to anyone.

Jack Cheng nails this (as he often does). He outlines the problem:

When things are packaged into a list, we have a habit of reading one thing, nodding and moving on. When the next bit of juicy advice is just a few lines down the page, it’s effortless to tilt our eyeballs the extra millimeter. In our quick-fix culture, lists are the Taco Bell of knowledge.

And also shares his solution:

When you find yourself saying “that’s a really great idea, I should try that,” stop reading. Pick one thing from that list of fifteen. Don’t worry about finishing the rest of the book. Try it. Practice it, repeat it, until it becomes routine. Remind yourself to consciously think about it on a regular basis. When you make that one item a habit, you can come back to the source and learn something else.

I feel this fits well with Lectio Divina. Take time to read, re-read, and meditate on this piece of human thought you've chosen to ingest. Truly ingest it; if it resonates with you, allow it to change you. This is what I want to do with Scripture, but also any topic that I enjoy; web design, typography, woodworking … you name it.


This means not learning or reading something that is of interest to you. But in order to have the time to change, this is a necessary step.

Our culture fights that very idea. Make the time!

Being a Leader

It can be hard to define the characteristics of a leader in our modern age. Many in leadership positions are corrupt, giving a bad example to follow. In younger generations (mine included), we often struggle to lead at all. Frozen by indecision, or worse, distraction, is a regular occurrence for many of us in the 20 to 40 age range.

We struggle to even identify what makes a good leader. And yet, there are those who just lead. We know it when we see it, although it can be difficult to articulate why. A true leader simply leads; it's part of what they do.

And there are different styles of leadership. The one that has been praised and sought after in the corporate arena in recent years is that of a servant leader.

For good reason!

What is Servant Leadership?

Simply put, it's seeking the best for those you manage. Wikipedia says it well:

Servant leadership is both a leadership philosophy and set of leadership practices. Traditional leadership generally involves the accumulation and exercise of power by one at the “top of the pyramid.” By comparison, the servant-leader shares power, puts the needs of others first and helps people develop and perform as highly as possible.

That last statement is a key component of the servant leader, especially in the area of a career. The leader (manager, supervisor etc.) wants to see the employees that he/she manages succeed, to have a fulfilling, satisfactory employment that challenges their abilities and allows them to put their gifts to use while at the same time learning new skills. This type of leader takes a protective stance towards those he/she watches over, defending their needs, championing their causes, and being their voice at different levels of the organization.

In my experience, it's far easier to sing the praises of this approach than it is to live them out.

So what makes a good manager? Rich Armstrong, who has been writing on this topic recently, sums it up perfectly:

… they should first want to help people.

Imagine that … going through life helping others is the way to lead.

Whatever a person believes of Christ and the Bible, everyone agrees He died for His cause. It's the resurrection that gives people pause.

This is not a new idea in any sense. The wikipedia article linked above mentions that this concept of servant leadership has been around for thousands of years. My thinking was the same; I know of no greater example of servant leadership than that of Christ. When His own disciples were following their natural inclinations and striving for position, this was His response:

But Jesus called them to Himself and said to them, “ You know that those who are considered rulers over the Gentiles lord it over them, and their great ones exercise authority over them. Yet it shall not be so among you; but whoever desires to become great among you shall be your servant. And whoever of you desires to be first shall be slave of all. For even the Son of Man did not come to be served, but to serve, and to give His life a ransom for many.

His willingness to serve for the better of others led to the grave. Which fits well with His teaching overall. As the apostle Paul stated:

For all the law is fulfilled in one word, even in this:“You shall love your neighbor as yourself.”

This is the heart of servant leadership; if you love your charges as you love yourself, you naturally seek out what is best for them.

Leading From Within

But what if you're not in a position of leadership? Personally, this is a situation I find myself in currently when it comes to my career. I've led teams in customer support, in application support, with large implementation projects. I've run a small team when owning my own business. And I'm in leadership positions elsewhere; my home and my church are excellent places to constantly improve as a servant leader.

But at Campaign Monitor, I'm a member of support team in a fairly flat organization. So how does servant leadership apply when you're not in a leadership position?

Exactly the same way as when you are in a leadership position.

It's taken me a bit to fully wrap my head around that. Working for CM has been an amazing time and great experience, but it's also been a change for me personally. After years of progressing through an increasing amount of responsibility, I came to a position where I had no vision to set or people to direct. That was a big change.

But the truth is, you (and I) can adopt a servant leader mentality no matter what position we're in. Doing everything you can to ensure your coworkers succeed is the best habit we can all adopt. You may not be setting the vision for your company or assigning work, but you can put energy into making your teammates the best they can be.

And if a leadership position comes your way one day, you're already practicing the most important aspect of being a good leader.


Truth be told, servant leadership is hard. We're selfish. I have often been a bad leader, whether it's at home, at work, or in other areas of my life. Putting the needs of others first, loving others as much as we love ourselves, is hard work.

But so worth it.

Hat tip to my own supervisor Mathew Patterson, a good servant leader himself, for the links to Rich Armstrong's writing.