Justin Jackson makes the case that, while market fit is very important for anyone building a product, it’s not the only consideration. He states that one should first ensure the product fits the founder. If there is not fit there, the problem shows itself every day: > Serving an audience you don’t like is one of the worst feelings in the world. You have to show up every day and answer their emails, fix their bugs, reset their passwords. To do customer research you need hang out with them a lot.…
I like newsletters, not ashamed to say it. Here are some of my favourites.
Creating is messy, no matter what you're working style is like.
It’s hard to know where to start with this piece. It’s classic Rands. But it also hits close to home after discussing the validity of product managers [https://chrisbowler.com/journal/are-pms-needed] recently. There are so many quotable bits from this essay, but let me share those that caught my attention. Image courtesy of the Wildbit blog [http://wildbit.com/blog/2016/05/11/how-we-built-a-product-vision-and-roadmap]. First, he wisely takes the time to frame the discussion. What is the differ…
It's taken some time for certain industries to adopt to change. But banking is one that is improving.
Bethany Heck gives a long, in-depth explanation of why it can be acceptable to go against the widely held opinion of “do not use too many fonts” in a design. She starts by recognizing there is a reason this specific guideline came to be: > We can all point to questionable designs that use an excessive number of typefaces. You can sense when a designer is trying to compensate for a deficiency by throwing more typefaces into a piece. But she goes on to give good advice for this “rule” (which can…
There’s a reason email is so addicting. Like a roulette wheel or a slot machine, there’s always a chance of something exciting coming your way. On the other hand, there’s also an equal chance that terrible news is coming your way in any given piece of electronic mail. The kind of email that makes it hard to sleep at night as your heart races and anxiety kicks into high gear. That was the kind of email we received from Loren Brichter when he had decided to sell his company to Twitter. In an int…
For those who start in support in the web or software world, how do you move on to something different?