Sitting all day is bad for humans, this we know. But is standing any better?
This post from Intercom is a little older (although you may not know it, seeing as they’ve removed dates from their posts), but highlights a lot of foundational concepts for someone focused on customer success. > One of the fundamental challenges of teaching is the fact that not every student learns in the same way or at the same pace. There are not many things I enjoy more than coming up with a high level plan to educate customers and make them successful. But it’s easy to read a post like th…
Are email newsletters really a good way to deliver content to your readership?
A couple of good reading recommendations for fans of Typography.
Gregory Ciotti from Help Scout gives some solid tips for improving your writing. The goal in our craft should be producing a piece that is not work to consume: > … effective writing is lean, clean, and easy to read. He takes several different methods and gives solid examples of how to put them to use. If you write at all, this is worth your time. There are a few links to books and resources that can help you with your craft. Source [http://www.helpscout.net/blog/damn-hard-writing/]…
A new year means a new journal. A look at the Baron Fig Planner.
As the Christmas season comes to its climax, we'd do well to ask ourselves how we'd like to be treated if we were the ones on the run.
We all feel compelled to do more, but perhaps you're already doing enough. Weight the costs!