Here’s a nice look at how several companies are learning to be family friendly. I’m especially happy with this one as the first two pictures are of the Wildbit office. One of our founders, Natalie, shares some of the thinking behind the space and the importance of children being welcomed in the space. She followed up with an expanded post [http://wildbit.com/blog/2016/03/24/ideas-for-building-a-family-friendly-culture] on our site. The paragraphs of mine were written weeks ago, but it's tellin…
It's easy to build habits, but never review them. I try to do just that from time to time, especially when it comes to how I handle my responsibilities.
By now, many of you have likely read this piece by Craig Mod for Aeon. He talks about how he jumped on to the Kindle train early on, only to see his reading habits shift back to print. Both options have their advantages and Craig gives a good overview of both. The Kindle, or more truthfully, Amazon, brought easy access: > During my screen‑reading years, I found the Kindle to be most transformative in its ability to collapse the distance between wanting a book and owning it. But the clincher wa…
The Internet of the early aughties was less about platform and more about the individual. Are we losing that? And should we even care?
Interesting insight into what Basecamp offers their employees. If you’ve worked for a SaaS company or are familiar with the industry, a lot of the benefits have become common. Free equipment, on-premise snacks and drinks, perhaps a gym allowance, in-house massages. All the books from Amazon you can ask for. Shares! What’s clear in this article is that Basecamp offers quite a few more benefits than many established SaaS companies do. It’s certainly more than most startups. I’ve had the blessing…
Are we making the best choices for communication? Or are current trends reducing our ability to do work that requires our full attention?
Ian Golding takes the time to discuss the differences between the definitions of several approaches regarding customers. He uses customer experience, customer service, and customer-centric. It’s a good article on the subject and it culminates in his definition of a customer-centric organization: > Putting customer focus at the heart of everything you do, in order to achieve customer satisfaction and loyalty I’d agree, and it’s essentially how I would define customer success. When customer succe…
Things don't always work out as planned. Be prepared for that.